Safeguarding
This page is the whole posture, in plain terms, for a parent deciding whether to trust it and for the person at the club whose job it is to check.
If you are a parent
Your account shows your own children. Their fixtures, whether they were selected, the minutes they played, anything recorded about an injury, and where they stand on subs. You can answer availability for them, and you can read the thread between your family and their coach.
You cannot see another family's child. Not their minutes, not their injuries, not their subs, not their thread. That is not a setting somebody at the club remembered to switch on. It is the way the record is reached: the app checks which children you are the guardian of, every time you open one.
The same rule runs the other way. Other parents cannot see your child, and people at the club see what their role allows and no more.
The controls
Every item here is true of the app today. If one of them stops being true, this page changes.
Per-record access
Access is checked against the guardian link at the moment of the request, not filtered out of a list afterwards. A parent who is sent a link to another family's child does not get that child's record.
Guardian linkage
Children are held through their guardians. A guardian is invited to the child, accepts, and from that point the link is what grants them the record. It can be extended to a second trusted adult the same way.
Under 13
There is no sign-in for the youngest age grades. Their record exists, their availability gets answered and their minutes get recorded, and all of it happens through the adults linked to them.
13 to 17
Where a 13 to 17 year old does hold their own sign-in and safeguarding enforcement is on, the app will not let them past the guardian step until a guardian is on their record. It is a gate, not a reminder.
Messaging
A conversation about a player sits on that player's thread, which their coach and their own family both open. There is no private one-to-one channel between an adult at the club and a child.
Injury records
Injury and head injury assessment records are reachable by the roles that need them, the club owner, the coaches, the physio and an admin explicitly granted it, and by that player's own family. They are not a club-wide read.
Accounts
A new account must verify its email address before it can reach anything beyond its own profile. An unverified account is not a way into a club.
If you are a welfare officer
The useful question about any club platform is not whether it has a safeguarding page. It is whether the restrictions are enforced by the system or by everybody remembering. Here is what to test on a walkthrough, and we will run all of it with you.
Safeguarding enforcement is a club-level setting, so it is worth agreeing at onboarding that it is on, along with who holds the approvals and who is granted which admin permissions. Those are decisions with names attached, which is the point.
Max is Athra's named safeguarding contact. Report a concern, a piece of content, or a child safety issue to safeguarding@athrasports.com.
Content that sexualises, exploits or endangers a child is prohibited absolutely, with zero tolerance. We aim to review and remove content reported to us on this basis within 24 hours of the report reaching safeguarding@athrasports.com. Where a report is confirmed as child sexual abuse material, or otherwise requires it by law, we refer it to the relevant law enforcement or child protection authority.
Privacy and account questions that are not a safety concern go to privacy@athrasports.com instead.
Software controls access to records. It does not supervise a training session, run your recruitment checks, or replace your club's safeguarding policy and the people responsible for it. What it can do is make sure that the information you hold about children is reachable by the people who should reach it and nobody else, which is the part a policy document cannot enforce on its own.
If you find something on this page that does not match what the app does, tell us and we will fix whichever of the two is wrong.
Founding clubs
Fifteen minutes, with the person building it. Safeguarding is the part we most want tested before you commit anything.